Please notify customer service staff within 7 days of delivery.
If refunds are granted, goods are to be returned in the original condition including internal and external packaging, manuals and accessories.
All postage and handling costs will be incurred by the purchaser for goods that are being returned. Speed Power and Stability Systems does not take any responsibility for returns lost in transit. Please note that you will be required to pay for the freight charge for an exchanged item to be delivered to you. We will advise you of the freight charge first before exchanged item(s) are dispatched.
When a refund is granted, it will be processed for the original purchase price using your previous method of payment. For loss prevention purposes we will need to record your personal details in our secure system.
If you wish to receive a gift voucher store credit it is valid for twelve months from the date of issue and will not be redeemable for cash. We will email you a PDF copy of your gift voucher store credit.
Your gift voucher store credit is then redeemable for future ordering by shopping online, email, phone or fax. All that is required at time of ordering is the code of the voucher.